Meet Our Team

Helping you navigate separation and divorce.

Welcome to the team page of Rise Up Counselling, where our dedicated professionals are committed to guiding you through life’s most challenging moments with compassion, respect, and expertise. Our team specializes in supporting individuals and families as they navigate the complexities of parenting time, decision-making responsibilities, and the often difficult terrain of separation and divorce. At the heart of our practice is the unwavering belief that every child deserves a strong, healthy, and nurturing relationship with their parents. We offer in-person and virtual sessions to meet your needs. Offices are located in Thornhill, Oshawa and Windsor. Whether you come to us through self-referral or a recommendation from a professional, we are here to help you rise up to meet your goals.

Helen Yack
Social Worker/Co-Founder

Helen has over 24 years of experience as a highly skilled professional with extensive work in assessment, treatment, and crisis intervention as a social worker. For over a decade, she served as a Senior Children’s Service Worker at the Children’s Aid Society of Toronto. During this time, Helen provided compassionate and detailed support to families and children in foster and group home settings, working extensively with those facing complex needs such as Fetal Alcohol Syndrome, Post-Traumatic Stress Disorder, and mental health struggles.

After 18 years at the Children’s Aid Society of Toronto, Helen transitioned to providing social work support and case management for individuals impacted by traumatic events, including brain injuries, anxiety disorders, and depression. She employs a strengths-based, client-centered approach, using a trauma-informed practice lens in her work with individuals and families.

Helen holds a degree in Social Work from Ryerson Polytechnic University, is collaboratively trained as a neutral family professional, and is certified in Cognitive Behavioural Therapy and Trauma Counselling. Additionally, she is certified as a New Ways for Families Counsellor through the High Conflict Institute and has completed foundation training in Voice of the Child Reports. Helen is a Registered Social Worker in good standing with the Ontario College of Social Workers and Social Service Workers and a member of the Ontario Association of Social Workers and the Association of Family & Conciliation Courts.

Helen offers in-person sessions at her Thornhill office and provides virtual sessions to clients throughout Ontario.

Gabbi Silverberg
Social Worker/Co-Founder

Gabbi brings over 24 years of experience supporting complex families. Her career began in child protection, focusing on areas such as child safety, trauma, mental health challenges, substance issues, and parenting struggles. She led a team of frontline staff in the field of child welfare for over 4 years before shifting her focus to providing therapeutic interventions to families, couples and children impacted by separation and divorce.

Gabbi approaches counselling with a trauma-informed, strength-based, and client-centered focus, prioritizing equity and inclusion. She holds a BSW from York University and an MSW from the University of Windsor, along with specialized training in Voice of the Child Reports, Cognitive Behavioural Foundations, Solution-Focused Counselling, and Trauma Counselling.

Additionally, Gabbi has completed advanced leadership programs, including training in Emotional Intelligence, and she has experience facilitating Critical Incident Debriefing, Secondary Traumatic Stress, and Family-Centred Conferencing. As a Registered Social Worker, Gabbi is in good standing with the Ontario College of Social Workers and Social Service Workers, a member of the Ontario Association of Social Workers, and the Association of Family and Conciliation Courts.

Gabbi offers in-person sessions at her Thornhill office and provides virtual sessions to clients throughout Ontario.

Krista Konrad
Social Worker

Krista is a highly experienced Registered Social Worker and Accredited Family Mediator with over 20 years of dedicated service to individuals, couples, and families. She earned her Bachelor of Social Work (BSW) from the University of Windsor and her Master of Social Work (MSW) from Wilfrid Laurier University.

Krista is deeply committed to helping her clients navigate the challenges of separation and divorce. With specialized training in Cognitive Behavioural Therapy (CBT), Emotionally Focused Therapy (EFT), Eye Movement Desensitization and Reprocessing Therapy (EMDR), and Conflict Resolution/Mediation, she offers a comprehensive and compassionate approach to therapy and mediation.

As a seasoned family mediator, counsellor, and co-parenting coach, Krista has guided countless individuals through the emotional and practical complexities of reorganizing their families and rebuilding their lives after separation or divorce. Her expertise and empathetic support make her a trusted partner in the journey toward healing and growth.

Krista offers in-person sessions at her Windsor office and provides virtual sessions to clients throughout Ontario.

Dianne Boyd
Social Worker

Dianne has 30 years of experience as a Registered Social Worker and an Accredited Family Mediator passionate about helping high-conflict families navigate the complex challenges that arise from separation and divorce. Her journey began in the child welfare sector, where she worked with various Children’s Aid Societies across Ontario. After two decades in child protection, her commitment to supporting families led her to transition into Alternative Dispute Resolution (ADR).

As a Clinical Therapist and Family Mediator, Dianne specializes in addressing a wide range of issues, including co-parenting challenges, post-separation parent-child contact problems, child welfare involvement, court involvement, intimate partner violence, mental health concerns, and substance abuse. Her approach is deeply rooted in anti-oppressive and inclusive values, focusing on trauma-informed, client-centred, and strength-based practices. She believes each individual and family is unique. She tailors her therapeutic methods to meet their needs, drawing on techniques such as Cognitive Behavioural Therapy (CBT), Family Systems Therapy, Emotion-Focused Therapy, and Attachment-Based Therapy. Dianne is dedicated to providing compassionate, practical support to those facing difficult transitions.

Dianne holds a Bachelor of Arts from the University of Toronto, a Bachelor of Social Work from York University, and a Master of Social Work from McMaster University. In 2013, she earned a Postgraduate Certificate in Family Mediation from York University. Dianne sees clients in person in Oshawa and virtually.
Dianne is registered with the Ontario College of Social Workers and Social Service Workers and accredited by the Ontario Association for Family Mediation.

Dianne offers in-person sessions at her Oshawa office and provides virtual sessions to clients throughout Ontario.

Kristen Chambers
Parenting and Family Support Coach

Kristen brings over 27 years of dedicated experience supporting children, youth and families with a deep commitment to those affected by trauma and crisis. Kristen obtained her degree in
Early Childhood Education from Ryerson University and began her career in the family shelter system as a frontline counsellor and outreach worker. Kristen’s extensive career in child welfare
spans more than 23 years, focusing recently on issues such as human trafficking. Kristen is also a trainer with Boost, delivering educational courses and workshops on child abuse and trauma.

Kristen participates in many committees and provides consultation to partners in family support services, including child welfare and judicial, educational, and community-based services. Her expertise extends to diverse family issues, including maternal and post-natal care, child abuse, parent-child/teen conflict, substance use and mental health, child behaviours, parenting conflict, separation and divorce, domestic violence, online safety and human trafficking. Kristen is a passionate parenting and family support coach.

She will be offering therapeutic supervised parenting time services, parent coaching and family support. Kristen recognizes that life’s challenges can strain family bonds and is dedicated to facilitating healing and connection in a nurturing environment. Kristen works with family members from an empathetic, non-judgemental, anti-oppressive, trauma-informed, strength-based, and family-centred approach. She believes in individuals’ capacity for change and aims to help families rediscover joy, rebuild trust, and foster enduring connections, enabling children to thrive and families to flourish.

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